Calls & quotes

They rang. Nobody picked up. They rang someone else.

You can't be on the roof, behind the bar and on the phone at the same time. This is for the calls that ring out while you're working.

What happens now

The phone rings while you're up a ladder, in the kitchen, or halfway through a job. It rings out. That missed call is probably work — but all you've got is a number. No name, no idea what they wanted, no idea how big it was, and no way of knowing whether they've already rung the next place on the list.

More people are asking AI assistants to find a local business and get in touch. In America, Google's own assistant already rings businesses for customers; it hasn't reached the UK. An assistant that gets no answer doesn't leave a message. It rings the next place on the list.

What changes

AI answers the phone when you can't — it gives your business name, takes the booking request — the details and when they want you — and texts you the lot. You confirm it.
Or a missed call gets a text back within a minute, and the AI carries the conversation from there — with your customer, by text, from your number.
Every quote you send gets followed up. The chase happens whether you remember or not.
The monthly report shows the calls caught and the quotes chased.

Example — not a real customer

[Your business] Text message

Missed call · 14:02

Thanks for ringing [Your business] — sorry we missed your call. We've got your number and [your name] will ring you back. If it's easier, reply to this text. How we look after your details: [link]

14:02

Hi, it's about two new windows in Forfar. Mornings are best.

Thanks — I've passed that to [your name], who'll ring you back.

14:06

And on your phone

Missed call, texted back · 14:02
[Caller's name] · [their number]
Wants: two new windows, Forfar
Call back: mornings

What it costs

Growth

£300 a month

£495 setup, one-off. Leave whenever you like — your number ports out with you and your contact list comes with it.

Everything in Core — the site, the listing, your facts kept right
AI answers the phone when you can't — takes the booking request — the details and when they want you — and you confirm it
Or a missed call gets a text back within a minute, and the AI carries the conversation from there
Every quote followed up
The monthly report shows the calls caught and the quotes chased

Calls and texts are billed at cost, itemised on the invoice. If a month ever passes £40, I ask you first. I don't mark up your minutes.

What you own

You own everything from day one — domain, site, listing, your facts, your number. If you leave, it all goes with you.

Your number is in your name. I set it up and keep it right.

Questions

Whose number is it?

Yours. The number is in your name. I set it up and keep it right. If you leave, the number goes with you.

What do the calls cost?

Calls and texts are billed at cost, itemised on the invoice. If a month ever passes £40, I ask you first. I don't mark up your minutes.

Do I need Core too?

No — Growth includes everything in Core, plus the phone. One bill: £300 a month, with the £495 setup at the start. Leave whenever you like — your number ports out with you and your contact list comes with it.

Send it and I'll ring you back

How I handle your details